Shipping policy

Shipping & FAQ

When will my order arrive?

We aim to process and dispatch all orders within 1 business day.

Estimated delivery times:

• United Kingdom: 3-7 business days
• Australia: 3–7 business days

Please note that delivery times are estimates and may occasionally vary due to carrier delays, peak periods, or unforeseen circumstances.

How do I return an item?

If you'd like to return an item, please review our Return Policy for full details.

For any questions regarding returns, feel free to contact our support team at support@morenda.co. We're always happy to help.

How quickly will I receive a response?

Customer satisfaction is our priority. Our team typically responds to emails within a few hours.

While most inquiries are answered within 1–6 hours, responses may occasionally take up to 24 hours during weekends or public holidays.

Need assistance?

You can reach us anytime at:

support@morenda.co

Our team is here to make your shopping experience as smooth and enjoyable as possible.